Returns & Exchanges
At Women's Stio Second Turn, we want you to love your gear, which is why we offer a 30-day window for returns or exchanges on all items in their original condition with tags attached. Our streamlined process ensures your high-performance apparel finds its perfect fit or returns to our inventory with ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is submitted, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Package and Ship
Securely pack your items in the original mailer if possible, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.